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For H.323 or SIP connected to Zoom meetings with CUCM, it is recommended to configure SIP profile and SIP trunk in Cisco Unified Communications Manager (CUCM or CallManager). This setting enables dual stream of content and optimizes the quality of the meeting.
SIP Trunk Security Profile Configuration
- From Cisco Unified Communications Manager Administration , navigate to System > Security > SIP Trunk Security Profile .
- Click Add New.
- Configure the SIP trunk security profile.
- NameZoom SIP TrunkDescriptionZoom SIP TrunkDevice Security ModeNone SecureIncoming Transport TypeTCP + UDPOutgoing Transport TypeTCPIncoming Port5060Accept unsolicited notificationPut a checkAccept replaces headerPut a check
- Click Save.
Configure SIP Profile
- Cisco Unified Communications Manager in the management page of,
[ Device ]> [ Device Settings ]> [ SIP Profile Go to].
- Click Standard SIP Profile for Cisco VCS.
- Click [ Copy] .
- Change the name to Zoom SIP Profile.
- Select [ Best Effort ] under [ Early Offer support for voice and video calls ].
- Under [ SDP Information ], check the following items.
[ Allow Presentation Sharing using BFCP ][ Allow iX Application Media ] [ Allow multiple codecs in answer SDP ]
Create a SIP Trunk in VCS
- Cisco Unified Communications Manager in the management page of,
[ Device ]> [ Trunk Go to].
- Enter [ Device Information ] and [ Device Pool ] based on your needs and settings .
- Under [ SIP Information ], add VCS control or VCS Expressway C IP address and port.
- In [ SIP Trunk Security Profile ], enter Zoom SIP Trunk, which is the name you entered in Step 3 of the above SIP Trunk Security Profile Settings .
- In [SIP Profile], SIP step 4 to set up a profile , which is the name that you entered in the Zoom SIP Profile Enter.
- Save and reset the trunk .
Confirm neighbor zone, CUCM detailed setting
- In Cisco Unified Communications Manager Administration , navigate to
Configuration> Zones> Zones .
- Click [ CUCM Neighbor Zone ].
- [ ICE Support ] is [ On Make sure that it is set in.
- [ Zone Profile [a] Custom and change it to.
- [ Call Signaling Routed Mode ] is [ Always make sure that it is set in.
For more information on this article, see Setting Up Cisco Unified Communications Manager (CUCM) with Zoom .
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Customers are relying on Collaboration solutions more than ever. Webex Calling & Meetings are there – to securely and reliably connect the distributed workforce, keeping your customers up and running now, and well into the future.
- Advanced enterprise-grade PBX features
- Rich user experience with the Cisco Webex Calling app
- Support for integrated user experience with Cisco Webex Meetings and Webex devices
- Delivery from a set of regionally distributed, geo-redundant data centers around the globe
- Service that is available across a growing list of countries in every region
- Protection of existing investment in any on-premises Cisco Unified Communications Manager (UCM) licenses through the Cisco Collaboration Flex Plan
- Smooth migration to the cloud at customers’ pace, through support of cloud and mixed cloud and on-premises deployments
- Robust, customisable, multi-stream HD video
- Native screen sharing, hands-free joining, simple meeting scheduling, and adaptation to noisy environments.
- Joining from users’ devices of choice
- Schedule, join and start meetings with third-party tools including Microsoft Teams, Slack, Workplace by Facebook, Microsoft Teams, Google Calendar and Skype for Business.
- Enhanced security and compliance with multi-layer built-in security
- Improved administration with Cisco Webex Control Hub
- Rapid time to value with low total cost of ownership